Principles4.1
Decision-Making Principles
- Ask the relationship question first: "How will this affect our relationship with users?"
- Abandon A/B testing as your primary decision-making tool
- Trust intuition alongside data for aspects that evoke emotional responses
- Make decisions based on relationship impact rather than short-term metrics
- Fear headcount growth that distances decision-makers from users
3.3
Arc Browser
4.2
Product Development Principles