Appendix6.6

Research: Arc Browser Growth and User Base Report

Arc Browser Growth and User Base Report

Overview: Arc, developed by The Browser Company of New York, has rapidly grown from a niche Mac-only browser into a cross-platform product with a fervent following. Though still far from mainstream market share, Arc’s user base and engagement have surged in 2023–2025. Users praise Arc’s design-centric, “delightful” experience, and the company’s transparent, community-driven approach has fostered a passionate community.

User Base Size

In 2023, Arc crossed over 100,000 users and by mid-2024 had likely entered the low millions, with growth accelerating after Arc for Windows launched in April 2024. CEO Josh Miller confirmed in an October 2024 interview that usage had quadrupled during that year alone.

Arc had over 1 million users on the waitlist for its Windows version before launch. The Windows public release led to a major jump in new users. Arc Search for iPhone hit 500,000 users in its first month.

Passionate User Base

Arc’s community is active and growing, with an unofficial Discord of over 10,000 members and an engaged subreddit. Power users often describe Arc as “intuitive,” “playful,” and “delightful.” Users frequently share their workflows, Boosts (custom themes), and praise Arc’s design-led approach.

Emotional Resonance

Arc is regularly praised in tech media for rethinking the browser with warmth and intention. In this Verge interview, Josh Miller explains the emotional philosophy behind Arc. Analysts have described Arc as a “cult favorite” on Mac and a tool that brings joy to the browser experience.

Business Model

The Browser Company has raised over $128M in funding, most recently at a valuation of $550M. While Arc is currently free and not monetized through ads or search partnerships, the company plans to introduce a freemium subscription tier for AI-powered productivity tools.

Outlook

Arc’s combination of rapid growth, enthusiastic users, design-led innovation, and strategic transparency gives it a promising trajectory—even before profitability. While the browser market is crowded, Arc’s ability to foster deep loyalty through experience-first design makes it a unique player worth watching.


Sources and further reading:

6.5
Research: The “Giver” Mindset in Tech